Introduction

These Terms and Conditions (“Terms”) govern your use of the website ericfavrestore.in (“Website”) and any purchases made through it. The Website is operated by Eric Favre (Team India), with its registered office at 3E-19 BP, NIT, Faridabad, Haryana 121001, India.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

Eligibility

  • You must be at least 18 years old to make a purchase
  • By placing an order, you confirm that all information provided is accurate and complete
  • We reserve the right to refuse service to anyone at our discretion

Account Registration

You may create an account to track orders and manage preferences. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorised access.

Products and Descriptions

  • We strive to display product information (descriptions, images, nutritional facts) as accurately as possible
  • Colours and appearance may vary slightly due to screen settings
  • Supplements are not intended to diagnose, treat, cure, or prevent any disease
  • We recommend consulting a healthcare professional before starting any supplement regimen

Pricing and Currency

  • All prices are listed in Indian Rupees (INR) and include applicable GST unless stated otherwise
  • Prices are subject to change without prior notice
  • In case of a pricing error, we reserve the right to cancel the order and issue a full refund

Payment

We accept the following payment methods:

  • Online payments: Credit/Debit cards, UPI, Net Banking, Wallets via Razorpay and PayU
  • Cash on Delivery (COD): Available for select PIN codes

All online transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your card details.

Order Confirmation

  • An order confirmation email will be sent upon successful placement
  • We reserve the right to cancel orders due to stock unavailability, payment failure, or suspected fraud
  • Order cancellation by us will result in a full refund

Shipping and Delivery

  • Delhi NCR: Standard shipping Rs 49, free on orders above Rs 999
  • Rest of India: Standard shipping Rs 99, free on orders above Rs 1,499
  • Estimated delivery: 3-5 business days (Delhi NCR), 5-10 business days (rest of India)
  • Delivery timelines are estimates and may vary due to logistics, weather, or unforeseen circumstances
  • Risk of loss passes to you upon delivery to the shipping carrier

Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Eric Favre or its licensors and is protected by Indian and international intellectual property laws. Reproduction without written permission is prohibited.

User Conduct

You agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Interfere with the Website’s operation or other users’ experience
  • Submit false reviews or misleading information

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the specific product/order in question
  • We are not responsible for delays or failures caused by circumstances beyond our reasonable control

Indemnification

You agree to indemnify and hold harmless Eric Favre (Team India) from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Faridabad, Haryana, India.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.

Contact

  • Email: contact@ericfavre.in
  • Phone: +91 93552 00030
  • Address: 3E-19 BP, NIT, Faridabad, Haryana 121001, India

Last updated: February 2026